Epicom Increases Performance and Security of Its SugarCRM Hosting and Includes Easy Solutions Multi-factor Authentication to Its Offering. Today at SugarCon, Epicom announced the release of its new SugarCRM hosting platform and partnership with Easy Solutions, the Total Fraud Protection® company. Epicom has been hosting SugarCRM systems for more than seven years and have continued to accelerate our hosting platform to provide Sugar users a better CRM experience that is reliable, more secure, and faster with each platform release. “For
Read moreThe methodology of backing up a server is one of the most important aspects of a well designed system. Far too often Epicom works with clients with lacking backup strategies. We strongly believe in having a backup strategy, and even a backup for your backup. Our backup ideology is designed to protect beyond the failure of the physical server itself. The cost of losing a CRM system is extremely detrimental to the overall health of our client’s organizations, and therefore
Read moreLast week I outlined Epicom’s managed hosting service and explained that a universal definition for “managed hosting” has not yet been defined and several other companies use it loosely. However, Epicom firmly defines its managed hosting from security to customer service and support. We manage all software installed on the system, including PHP, Apache and MySQL. About six months ago, a critical security flaw was found in PHP. We monitor security notices and blogs and were aware of the issue shortly
Read moreEpicom has been a partner with SugarCRM since the beginning of 2006 and hosting has always been a part of our offerings. After a months of research and development to fine-tune the performance for SugarCRM, in 2008, we re-developed our hosting platform and released our “first generation”. Today we’re on our “third generation”. On a regular basis we evaluate all of the server stack that is in use and decide if there are changes needed to improve the performance, reliability
Read moreEpicom has just rolled-out a new Performance Hosting Service for SugarCRM. In the coming weeks we’ll be blogging about the new service and what makes it so cool. At the risk of talking too much about us and not enough about you, here’s the background story on how and why we developed the service and what makes it unique. Like many good ideas, this one developed out of a customer request. Last year one of our SugarCRM customers wanted to
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