The methodology of backing up a server is one of the most important aspects of a well designed system. Far too often Epicom works with clients with lacking backup strategies. We strongly believe in having a backup strategy, and even a backup for your backup. Our backup ideology is designed to protect beyond the failure of the physical server itself. The cost of losing a CRM system is extremely detrimental to the overall health of our client’s organizations, and therefore
Read moreLast week I outlined Epicom’s managed hosting service and explained that a universal definition for “managed hosting” has not yet been defined and several other companies use it loosely. However, Epicom firmly defines its managed hosting from security to customer service and support. We manage all software installed on the system, including PHP, Apache and MySQL. About six months ago, a critical security flaw was found in PHP. We monitor security notices and blogs and were aware of the issue shortly
Read moreEpicom has just rolled-out a new Performance Hosting Service for SugarCRM. In the coming weeks we’ll be blogging about the new service and what makes it so cool. At the risk of talking too much about us and not enough about you, here’s the background story on how and why we developed the service and what makes it unique. Like many good ideas, this one developed out of a customer request. Last year one of our SugarCRM customers wanted to
Read moreFind Us Elsewhere
