Epicom Releases Free SugarCRM Training Library

Watch Epicom’s Tips and Tricks training videos online to learn how to make end user modifications and how to navigate through SugarCRM.

We just launched our new video library page and our first round of training videos include:

1) How to create and edit fields.
2) How to edit different layouts, including mobile.
3) How to customize relationships between subpanels.

Click below to watch more training videos, Tech Talks with Epicom engineers, and customer testimonials.

SugarCRM User Group – ONLINE

Topic of the month: Better reporting and analytics in SugarCRM!

When: Thursday, December 8, 2011
11:30 AM – 12:30 PM (CST)

What you’ll gain:

• Free training on building reports in SugarCRM.
• Best practices around robust reporting, better data entry, and managing your business in SugarCRM.
  
• An an environment to share experiences and implementation techniques with other SugarCRM users.
• Access to Epicom engineers during the open discussion and Q&A.

Get presentation slides and event summary from Pardot’s User Conference in Atlanta.

Pardot, a Marketing Automation company with an out-of-the-box integration to SugarCRM, held its second annual user conference with dozens of presentations on products, marketing tactics, and best practices.

Click below to read more about Pardot feature announcements, session highlights, and more!

New Software Developer Joins the Team

James McNiff joins Epicom’s Engineering Department as our eighth full-time engineer.

James brings a great deal of knowledge about web application security and secure programming practices to Epicom. 

“I’m most excited about the opportunity to become an extremely skilled and proficient PHP developer. It’s been a goal of mine for a long time to become a master programmer/web developer and I think that Epicom is an excellent place for me to achieve that.“ said McNiff when asked about his new position.

Click below to learn more about James.

Tech Talk

Electronic Signatures in SugarCRM with EchoSign.

Epicom built the EchoSign plugin for SugarCRM. In the video below, Epicom’s Senior Software Engineer, James McGirr, will tell you about the features and benefits of using the EchoSign plugin. 

Watch the video here!

Epicom’s President Launches New Blog

Epicom President, Bill Harrison, started his own blog to discuss high level topics on business strategy, the CRM industry, and insights from his professional experience.

Check it out!

Featured Blog Posts

Why sales is all about negotiation.
- Read more on Bill’s Blog

Pardot and SugarCRM together yield success for Healthcare, Finance, and Non-profit industries.
 - Read more on the Epicom Blog