- October 2011
Epicom Monthly Newsletter
QuickBooks integration, IBM seminar, and Forrester Research feature. | October 2011

IBM And SugarCRM Social Business Roadshow In Your Area!

Epicom co-sponsors half-day event full of insightful presentations and case studies on Social Business and Social CRM.

Social Business Roadshow

The IBM and SugarCRM Roadshow is a half-day event that will discuss how to discover the social media channels customers are using, capture customer data from social media in CRM, and drive revenue and build brand reputation. The Roadshow will be in several cities throughout the U.S. and overseas.

Epicom is sponsoring the Austin event on November 10 where Michael Gerentine, Global VP of Channels and Solutions Marketing at IBM and Chuck Coulson, VP of Business Development at SugarCRM, will discuss social business best practices and the new rules of Social CRM. Success stories will also be presented from local companies such as Tengo Internet. The event is free, so register now to reserve your spot.

Click below to register for the event nearest to you!

Register Now

Forrester ArticleForrester Research Features Epicom Customer

Forrester Research analyst writes article on how USA FACT uses mobile to boost CRM adoption and productivity.

Forrester Research analyst, William Band, featured Epicom customer USA FACT in his recent article on mobile CRM adoption. USA FACT has been a reoccurring case study in several publications for its success and business turnaround strategy.

Through our PR efforts, Epicom and our customers have been featured in publication such as the Austin Business Journal, Texas CEO Magazine, CRN.com, and Forrester Research. Contact us if you would like to share your own business success story.

Click below to download a free copy of the Forrester article on how USA FACT increased user adoption by 90% and boosted sales with SugarCRM. 

Download

New Engineer Joins The Epicom Team

Aaron Wine

Aaron Wine joins Epicom’s Engineering Department as the seventh full-time software engineer.

Aaron brings more than 15 years experience to Epicom’s engineering team. One of his career accomplishments is starting a nation-wide online fantasy sports company.

“I am looking forward to attacking problems from all angles and coming up with unique solutions,” said Aaron when asked about his new position.

Click below to learn more about Aaron.

Read More

Tech Talk

QuickBooks Integration with SugarCRM.

In the video below, Epicom’s Software Engineer Tommy Wiebell discusses how Epicom built a two-way integration with the accounting software, Quickbooks, and SugarCRM.

CLICK HERE to watch the video

QuickBooks Tech Talk


Featured Video

Check out the preview video of the InnoTech 2011 conference in Austin, TX. The full video will feature interviews, presentations, and highlights from the Tech event.

CLICK HERE to see the preview


Featured Blog Posts

bulletWhy you should only have one real take-away from conferences.
- Read more on Seth Godin’s Blog

bulletOnsite at Austin’s largest Tech Conference – see behind the scenes at InnoTech 2011.
 - Read more on the Learning CRM Blog

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