Epicom Services
We are experts in Customer Relationship Management (CRM). We provide professional services to help our clients identify their CRM requirements and select the best CRM platform to fit their needs and budget.
With our technology partners, we resell, customize, and support several CRM platforms. We work with companies of all sizes in a wide variety of industries and we bring that broad background and experience to each new engagement.
Professional Services
- CRM business requirements gathering
- CRM platform selection
- Mapping existing business processes to an automated CRM system
- Data migration
- Application customization
- Custom software development
- Reporting and data analysis
- Training
- Support
SugarCRM Hosting and Development
As an authorized SugarCRM business partner, Epicom has years of experience implementing, customizing, and supporting SugarCRM systems. We have developed an advanced environment for SugarCRM hosting to provide our customers the highest possible application performance, security, and flexibility. We can host and support SugarCRM implementations of all sizes while ensuring that our infrastructure will scale and grow along with your CRM needs. For detailed information on our SugarCRM hosting services, click here.
For more information about SugarCRM, click here.
Salesforce.com Sales and Support
Epicom is also an authorized Salesforce.com partner. We help clients select the best Salesforce.com solution to fit their needs, perform the customizations necessary to tailor the application, and provide training and ongoing application support.
Custom Software Development
Our in-house development team can customize a CRM solution to your needs regardless of the complexity of the project.
Our expertise includes integrating CRM platforms with other applications, such as customer websites, ERP systems, accounting applications, and proprietary, home-grown applications.