Consulting « « CRM Consulting, Development & Integration

When you invest in a Customer Relationship Management system, you want it to fit your needs right from the start.

Our pros work closely with you to make sure you get the system you need and only what you need:

Meticulous Requirements Gathering and Definition – to identify your exact CRM needs and goals.
Out-of-the-Box Business Process Design – to help your organization get the best advantage from your CRM.
Informed Project Budgeting and Scheduling – to help you chart the unfamiliar waters of CRM implementation.
Expert Technical Feasibility Analysis – to make sure you can get what you really want from a CRM.
Unbiased Platform Selection – to help you determine whether an in-house or outsourced hosting platform is the best for your short-term and long-term needs.
Professional Project Management – to assure worry-free development of your CRM and, if desired, manage the system once it’s up and running.

Why is Epicom’s approach to consulting better than the competition’s?

Responsibility. We assign your “own” experienced engineering team that knows your business and sticks with you throughout your engagement.
Experience. With more than 100 successful CRM projects completed, we have more CRM experience than just about any of our competitors.
Integrity. We will do what’s right for you, the customer. We guarantee it.
Track record. Scads of satisfied customers sing our praises.
Standardized consulting packages. You get personal attention, fixed pricing, and no hidden fees or surprises.

Can you show me some examples?

Read Customer Case Studies to learn more about the projects we have completed.
Watch Tech Talk Videos discussing some of our most interesting projects.
Contact Us to talk about your project in more detail.